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Recommended viewing distance for watching TV. An R.A. (Return Authorization) number is not required to send your unit to us. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Sony Music Classic artists to today’s stars, local and global. Our primary goal is to get your unit repaired and returned to you in an efficient manner. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. No sound or audio from the source device when connected to the TV with an HDMI cable, My TV doesn't output sound through the DIGITAL AUDIO OUT (OPTICAL) port, How to Use the Audio Return Channel (ARC) feature and troubleshoot problems. Please call our Product Operation Support Center at 800-883-6817 or email our support team at PROService@sony.ca. Parts & Accessories. Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Welcome to Sony Canada / Bienvenue à Sony Canada. This site uses Cookies to improve your online experience. REGISTER A NEW PRODUCT. For all technical support and PlayStation product support please contact us at: Sony Computer Entertainment America PO Box 5888 San Mateo, CA 94402-0888 Monday-Saturday 6:00 a.m. - 8:00 p.m. PST Sunday 7:00 a.m. 6:30 p.m 1-800-345-7669 (1-800-345-SONY) Technical bulletin subscription order form. As of July 2017 Sony will no longer support dash and functionality will end. How long should the batteries last in a remote control? How do I install, launch, or uninstall (remove) apps on an Android TV? If your unit’s warranty has expired, repairs are subject to a diagnostics fee. TV FAQ - Connect to the Internet and other devices. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. May 15, 2009. Sponsor: Sony Electronics Inc.,16535 Via Esprillo, San Diego, CA 92127 Register for your chance to win a $1,000 Visa® Prepaid Card . Medical Product Support Warranty and support options for medical products and healthcare solutions. Your registered products in one place . Notice for Sony BRAVIA LCD HDTV End of support notification for products using the Windows 7 operating system Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. PROService@sony.ca. Sony Pictures The hub for your favourite movies and TV shows. For repair services offered for HVO medical recorders, please read our Business Associate Agreement (BAA). How to extend the distance that the remote control will work. Our service centers and field service engineers offer responsive repair and maintenance services. Television & Home Theatre. LCD TVs (Android) LCD TVs (Android) Search. Sony Pictures The hub for your favourite movies and TV shows. Support by Sony (application mobile) Ne manquez plus jamais une mise à jour ! Televisions & Home Theatre. Use this manual if you encounter any problems, or have any questions about your device. Ordinateurs et Périphériques Téléviseurs Appareils Photo Numériques et Caméscopes Lecteurs de musique numérique Autres Produits Programme de service étendu Sony Care État de Réparation des Produits Grand Public Repair information and service assistance. Sony is committed to continually improving our environmental footprint throughout the lifecycle of our products and services. Support … Toronto repair form ›, Sony Regional Service Centre, Quebec Sony Support Televisions & Projectors. Product Advisory . What is the difference between 1080p and 4K resolution? Please call our Product Operation Support Center at 800-883-6817 or email our support team at ProSupport@sony.com. The next time you visit us we will take you to the site in the language you select today. We're here to support you while you continue to work remotely, and as you prepare to return to work safely. Online Support. To contact a Sony Group company nearest you, select a category below and then choose your country/area. PROService@sony.ca How much space is needed around the TV to ensure proper ventilation? Easier access to support content . Service et Support. Sony Pictures The hub for your favourite movies and TV shows. To contact a Sony Group company nearest you, select a category below and then choose your country/area. LMD-X3200MD Ultra HD surgical monitor. End of support notification for products using the Windows 7 operating system Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Hulu Service to end on Blu-ray Disc Players beginning August 2019 Projection Without Compromise. To schedule service, find and purchase parts, view operations manuals, get the latest software and firmware, or register your warranty, visit  ServicesPLUS. What Android TV apps are available and how to install or uninstall the apps? Get answers to the most frequently asked questions about Sony products. See everything new from the world of Sony USA—including electronics, PlayStation, movies, music and TV shows—plus find support for your Sony products. KDL-V26XBR1, KDL-V32XBR1, KDL-V40XBR1, KDF-E42A10 and KDF-E50A10 Software Update. You will also be required to sign and submit this authorization form when sending in HVO units in for repair. Please call our Product Operation Support Center at 800-883-6817 or email our support team at PROService@sony.ca. Sony Music Classic artists to today’s stars, local and global. Trouvez des informations et recevez des notifications instantanées à propos de votre produit. Voir Nos Sites. Product Repair. Work Remotely With Sony Professional Solutions. Sony Training Institute -Offering Production, Post-Production and Maintenance Courses with an emphasis on real-life knowledge for industry professionals. complete a depot or field service request form. Where is the model name located on my product. Voice: 1-888-831-7669 Where is the model name located on my product. Voice: 450-973-6030 Inscrivez-vous; Réparation et garantie; Trouver un magasin. WARNING: eCigs, Vape Pens, and Lithium-Ion Batteries. Trouvez des informations et recevez des notifications instantanées à propos de votre produit. Professional Services and Support - Sony Pro. Sony Music Classic artists to today’s stars, local and global. Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Consumer Products. The following information outlines our basic repair procedures. What is the Wi-Fi Direct feature of my TV? Black bars are displayed on the top and bottom of the TV screen or the picture appears cut off. Existing users will be prompted to log in to complete a repair; new users may set up a free account. General information about connecting a TV to a computer for use as a monitor. Sony Support on YouTube. Simply complete the information below * All fields are required. Continue to the site in English Continuer sur le site en Français. Support / Contact Us Your inquiry and feedback is always appreciated. If purchased from a dealer, please include a copy of your dated sales invoice. IMPORTANT NOTICE. Computers & Peripherals Televisions Cameras & Camcorders Digital Music Players Other Products Sony Care Extended Service Plan Consumer Product Repair Status » Online Support. For additional information, please contact Technical Information Services at 408-352-4500, or email bssc.tis@sony.com. Display the screen of other devices on the TV using wireless connection, The Screen mirroring function doesn't work. Keep track of all your products in one location. Your registered products in one place . If you purchased the unit directly from Sony, this information is already on file in the system. To schedule your unit for repair, complete a depot or field service request form. The LED light blinks/flashes, or lights up in different colors on the TV, My TV has no picture, no power, or the LED light blinks/flashes red, My Android TV continuously restarts after a firmware update, How to Initialize the Touchpad Remote Control, Using the Touchpad Remote Control with Your Android TV. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. To subscribe, please download and complete the Technical bulletin subscription order form. 2235 Sheppard Avenue East Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. How do I set up an Android TV for the first time? Support / Contact Us Your inquiry and feedback is always appreciated. © 2004 - 2020 Sony of Canada Ltd. - Terms and Conditions of Website Use. Ordinateurs et Périphériques Téléviseurs Appareils Photo Numériques et Caméscopes Lecteurs de musique numérique Autres Produits Programme de service étendu Sony Care État de Réparation des Produits Grand Public Product updates by email. We apologize for any inconvenience and thank you for … Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Get them the perfect gift using our holiday gift guide. The best of what Sony has to offer on iOS or Android. Connect your LCD TV to a network using a wireless (Wi-Fi) connection, Using the WPS (Push Button) feature to connect to a wireless network, Wireless signal drops or loses internet connection. Inscrivez-vous; Réparation et garantie; Trouver un magasin. Sony Pictures The hub for your favourite movies and TV shows. Register a Product. A newer version of your browser may be available, Check out the official Sony Electronics Support channel. Widescreen medical grade display with HDR Gamma support. No Sound When a Blu-ray Disc Player Is Connected to the TV, TV is not working properly after an Android update, Software Update Doesn't Complete Using the TV Menu, Android TV: Problem Diagnosis and TV Information Tool, All Mobile, Tablets & Smart Devices products. ... SEL TERMS AND CONDITIONS SEL PRIVACY POLICY CA PRIVACY NOTICE DO … Where is the model name located on my product, Termination of the Facebook App on Certain Televisions, Termination of the YouTube App on Certain Televisions and Video Products, End of support notification for products using the Windows 7 operating system. Please call our Product Operation Support Center at 800-883-6817 or email our support team at PROService@sony.ca. Laval, QC H7P 5Z7 It looks like JavaScript is disabled in your browser. Classes feature a balance of presentation and hands-on experience. ; Sony Pictures The hub for your favourite movies and TV shows. Service Agreements -Purchase or Register your Sony Extended Warranty or SupportNET agreement. Service et Support. Sony news in your inbox. Please login to the reference library site to access technical bulletins. For all technical support and PlayStation product support please contact us at: Sony Computer Entertainment America PO Box 5888 San Mateo, CA 94402-0888 Monday-Saturday 6:00 a.m. - 8:00 p.m. PST Sunday 7:00 a.m. 6:30 p.m 1-800-345-7669 (1-800-345-SONY) What is DTS X or Dolby Atmos Audio Format? Important Notification About Battery Pack VGP-BPS26 in VAIO Personal Computers. To get the full experience on Sony.com, please change your settings to allow JavaScript. Suite 700, Toronto, ON M2J 5B5 All Downloads Manuals Questions & Answers. Product updates by email. Sponsor: Sony Electronics Inc.,16535 Via Esprillo, San Diego, CA 92127 Register for your chance to win a $1,000 Visa® Prepaid Card . Support by Sony (application mobile) Ne manquez plus jamais une mise à jour ! Sony Regional Service Centre, Ontario All Downloads Manuals Questions & Answers. If you have a repair in process, please contact your servicer for assistance. Termination of the Facebook App on Certain Televisions. Sony Pictures The hub for your favourite movies and TV shows. Black bars appear on the top, bottom, and sides of the picture, My TV has lines on the screen, blurred picture, double images, or odd colors. Product support & customer relations. Perform a software update on an Android TV. Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. ... SEL TERMS AND CONDITIONS SEL PRIVACY POLICY CA PRIVACY NOTICE DO … Cookies for Sony Website. Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Termination of PlayStation Now Service Availability, Termination of PlayStation Video Service Availability, Discontinuation of Video & TV SideView Functions. Be among the first to get the latest Contact Support. Easier access to support content . Sony Support Televisions & Projectors. ; Sony Music Classic artists to today’s stars, local and global. Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games. WARNING: eCigs, Vape Pens, and Lithium-Ion Batteries ... SEL TERMS AND CONDITIONS SEL PRIVACY POLICY CA PRIVACY NOTICE DO NOT SELL MY PERSONAL INFORMATION. Trouver un magasin Recherche. 2886 Boulevard Daniel-Johnson As of July 2017 Sony will no longer support dash and functionality will end. Support Bulletin FAQ Manuals. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. The entire picture has a red, green, or blue tint. Simply complete the information below * All fields are required. Computers & Peripherals. Notice for Sony BRAVIA LCD HDTV. An error message appears when the Electronic Program Guide (EPG) of the Android TV is launched. Locate and order replacement parts for all your professional products. Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. SupportNET® Programs and SystemWatch® Remote Support enhance warranty services. Service and Support » Online Support » Televisions & Home Theatre. No picture or TV displays a NO SIGNAL message. Important Notification About Battery Pack VGP-BPS26 in VAIO Personal Computers. Camera Sony World Photography Awards is the world's leading competition supporting undiscovered talents to take the next step in their career Animation Sword Art Online Synthesis -The Period of Alicization Project- to be launched in virtual world by Aniplex, one of the proud members of Sony Voir Nos Sites. Sony Music Classic artists to today’s stars, local and global. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Trouver un magasin Recherche. End of support notification for products using the Windows 7 operating system Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Hulu Service to end on Blu-ray Disc Players beginning August 2019 October 12, 2011 . A proof of purchase is required to complete a repair under warranty. For the complete terms and conditions for professional product support programs, please click on the appropriate link below: Read our Technical Bulletin and Service Manual subscription order form. Include a complete depot request form and contact info with your unit. Sony phone support is currently limited. Medical Product Support Warranty and support options for medical products and healthcare solutions. Technical bulletins are available on a subscription basis online. LCD TVs (Android) LCD TVs (Android) Search. Sony Music Classic artists to today’s stars, local and global. Our site is not optimized for your current browser. Check out the official Sony Electronics Support channel. Sony is committed to continually improving our environmental footprint throughout the lifecycle of our products and services. I Can't Find the Web Browser App on My Android TV, General troubleshooting for app related issues, Update pre-installed apps on your Android TV. We're sorry. Can I operate the TV without the supplied remote? REGISTER A NEW PRODUCT.

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